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Observe & Report is a creative development and production company based in New York.

We help expert teams communicate across disciplines and share insights across worlds.

Our love of collaboration demands an obsession with communication, which gives way to the tool of Insight Language. When experts can orient each other in their respective disciplines, we are able to nurture creative solutions and build better teams.

Insight Language

Language is not new, it's ancient. Audiences today are hyperliterate when it comes to media- they recognize style and dramatic devices faster and more accurately than ever before, with no sign of stopping, yet the processes for generating this media are disparate and outdated. We need a defined language for grappling with abstract, complex ideas, yet we are left to fend for ourselves.


At Observe & Report, we built one. We manage creative projects in media production and advertising using something called Insight Language. By utilizing the principles of Complex Adaptive Systems, we developed a language to effectively manage the complex interactions of our industry, streamlining communication and achieving goals effectively and efficiently.

Complex Adaptive Systems are systems made of many interacting parts, systems that can adapt and learn from their environment. Examples of CAS include ant colonies, immune systems, and commodity markets. At O&R, we recognize that media production and advertising are complex adaptive systems.


CAS are unique because they exhibit emergent behavior: patterns of action that emerge from the interactions of the individual parts, rather than a central authority. There are many different actors involved in any project, from marketing teams to designers to agencies and content creators. Each of these actors has their own goals, priorities, and way of communicating. By utilizing the principles of CAS through Insight Language, we accurately manage the interactions between these actors, helping to streamline communication and ensure that projects are completed on time and beyond the satisfaction of all parties involved.


For too long, we have been stuck in a cycle of miscommunication and inefficiency. Projects are delayed, budgets are blown, and creative visions are lost in translation. It's hard to imagine all team members holding a comprehensive understanding of the entire creative process from idea generation to content creation to delivery. O&R believes this is not only possible, it's vital. Stakeholders should always be easily aware of progress in their projects. With Insight Language, adjustments and changes are quick, without the back and forth of the Telephone model.


At O&R, Insight Language was found to be a common language and framework that all parties can use to effectively communicate ideas and needs. This language is based on a set of principles that allow for self-organization and emergent behavior to occur, ensuring that everyone involved in a project is on the same page, reducing miscommunication and misunderstandings.


Communication is a critical component of any creative project, and it is often one of the most challenging aspects to manage. Insight Language helps to streamline communication by providing a common language and framework that all parties can use to effectively communicate their ideas and needs. We reduce the potential for miscommunication and misunderstandings, ensuring that projects are completed on time and to the satisfaction of all parties. In addition to project management and communication management, Observe & Report also offers content creation management services. This includes everything from helping clients develop ideas for content to managing the production and delivery of that content. We work closely with our clients to ensure that content is of the highest quality and while meeting specific needs.


Our approach has been tested and proven successful in a variety of different projects with everyone from small startups to large corporations. Our services include project management, communication management, and content creation management, and we work closely with our clients to ensure that their needs are met. We must be agile, adaptable, and ready to pivot at a moment's notice. That's the future for which O&R is built.


Language as a tool to express ourselves and communicate is a unique strength of humans, but language is not just a tool; it's a force in shaping our thoughts and experiences.


The relationship between language and creativity is complex and fascinating. Language can be a barrier to creativity, limiting our ability to think outside the box and express ourselves in new and original ways, but language can also be a source of creativity, providing us with new words and concepts to explore ideas and possibilities. Language can limit creativity by imposing rules and constraints on our thinking. The grammar and syntax of our language dictate how we arrange our words and ideas.


Words and phrases influence the way we perceive and understand the world around us. Language is not a neutral medium for conveying information; it's a cultural product that reflects values, beliefs, and assumptions.


Consider the difference between the English words “feel” and “know.” These two words have different implications, which significantly alter the way we experience and express our emotions. Language both reflects and shapes our reality.


Despite its limitations, language can also be a powerful medium of insight. By providing a rich and varied vocabulary, language helps us think more precisely and express ideas more clearly. In creative fields, where clarity and precision are essential for effective collaboration and communication, this is paramount.


Language helps us connect with others- to share our ideas and experiences. By providing a common framework for understanding and interpreting the world, language can facilitate communication and collaboration. With language, we create relationships and communities. With language, we build worlds.

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221 East 32nd Street,

Unit #3

New York, NY 10016

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