Help and Support

Last updated: 3 September 2025

Welcome to Jargan Help & Support! If you’re using the Jargan Google Workspace add-on and need guidance, troubleshooting assistance, or would like to report an issue, you’re in the right place.

​

​

📘 Getting Started

Jargan is a Google Workspace add-on designed to streamline your workflow by [insert brief description of key functionality — e.g., translating, summarizing, or formatting content in Google Docs, Sheets, or Gmail].

To install and get started:

1. Open any Google Workspace app (Docs, Sheets, etc.)

2. Go to Extensions > Add-ons > Get add-ons

3. Search for Jargan and click Install

4. Authorize the required permissions

5. Access Jargan via Extensions > Jargan

❓Frequently Asked Questions (FAQs)

Q: What permissions does Jargan require?
A: Jargan needs permission to view and manage your documents so it can analyze and modify content according to your commands. We never store your content.

Q: Is Jargan free?
A: Jargan offers a free plan with limited usage and premium tiers for advanced features and higher usage limits. Visit the pricing page for details.

Q: Where can I manage my subscription?
A: You can manage your subscription via the Google Workspace Marketplace under Manage Apps, or by contacting us directly.

Q: How do I uninstall Jargan?
A: Go to Google Workspace Marketplace > Manage Apps > Jargan > Uninstall.

🛠 Troubleshooting

• Jargan doesn’t load or respond?

  • Try refreshing your browser or restarting the Google app.

  • Ensure you're logged into the correct Google account.

  • Check if browser extensions are interfering.

• Permission issues?

  • Reinstall the add-on and accept the required permissions.

• Receiving error messages?

  • Contact us with a screenshot and a short description of the issue.

📩 Contact Support

For help with anything not covered above, reach out to us:

• Email: JarganSupport@observe.report

• Company: Observe & Report LLC

• Phone: +1 (917) 310-1557

• Address: 104 Himrod Street, Brooklyn, NY 11221

We aim to respond to all support inquiries within 1–2 business days.

📝 Feedback

We’re always looking to improve. Have a suggestion or feature request? Let us know via JarganSupport@observe.report.